3 Things Every Chatbot Onboarding Experience Should Include

Bringing a new process to your team can be overwhelming, which is why we’ve worked extremely hard to ensure that our onboarding process is different. When onboarding a new bot to your team, there are three things you should always look out for, including: 

  1. Quick Process
  2. Painless Set-Up 
  3. Straightforward & Simple Training

Let’s dive deeper into why these elements are essential to successful onboarding. 

1.Quick Process

If your onboarding is estimated to take more than a few days, run away! Bringing on a chatbot solution should be pretty seamless. A quick onboarding process will ensure that you are getting the most out of your solution. Residents must be greeted by your chatbot as soon as possible so they can get the information they’re looking for. So why wait? At BetterBot our onboarding process takes on average five days. Our team works tirelessly to ensure your bots are delivered promptly so that you can get started reaping the rewards of your new chatbot. 

2. Painless Set-Up

You should not be building your bot yourself. That’s a lot of work! Setting up your bots should be painless. Your chatbot solution should be able to provide insight on what renters are most receptive to. They should know what information is the most sought out and what prospects want to know. You should be able to rely on experts to help maximize your bot’s responses. It shouldn’t take countless hours of deciding what trail your prospects should go down. At BetterBot, it only takes 30 minutes to get started. We will sit down and have a conversation to determine your needs and branding elements. Then, we are off to the races, and our development team gets started building your bots. It’s painless and straightforward for all parties involved. 

3. Straightforward & Simple Training

Your team doesn’t need to spend countless hours training. It’s vital that your new chatbot eases the burden on your team. Why should having a new tool increase your team’s workload? It’s there to make life easier. BetterBot has an intuitive platform for your team to utilize. Your on-site staff should understand what your bot does for them, and they should know it’s there helping prospects. Beyond that, selected members of your team will want access to your BetterBot dashboard to make sure information stays up to date and to pull reports. This training is straightforward and simple, allowing you more time to focus on leasing apartments.

Bonus Tip: New technology should be exciting

Adding a new solution to your already existing tech stack can be daunting, but it doesn’t have to be. New technology should be exciting! It’s here to help. Onboarding your chatbot should be fun and exciting, not dull and time-consuming. It’s essential to keep these principles in mind when looking to bring on a chatbot solution. Remember, BetterBot checks all three boxes, so you’re at a great starting point. CLICK HERE to learn more! 


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