Well hello there.
How can I help you?
We are BetterBot,
Improve your leasing
velocity with BetterBot
Conversational Leasing is Our Specialty
We integrate with your tech stack and leading Multifamily CRMs
Our Multifamily Partners
Over 200 Property Management Companies use BetterBot’s to supercharge their leasing.
Crunching the numbers
BetterBot was built to save you time. We’ll let our numbers do the talking.
Engage with your
Studies show that real-time prospect engagement can boost conversions by up to 40%. So, when your prospect has a question, give them all the help they need.
The Property Management Chatbot
Stop forcing your prospects to come to you. BetterBot’s inserts you into the conversations when and where it matters most.
24/7 Prospect Engagement
The leasing agent that never sleeps. Over 56% of your website traffic happens after your office closes.
You want pickles on that? How about a funky hat? We make it how you like it.
From start to launch, our bots come fully trained and ready to go in 3 days or less.
Improved Lead Quality
45% of all inquiries to the property are just asking for more information. Let us handle it.
Our bot is multi-lingual, so you can communicate with all your prospects.
Connect to any marketing solution, PMS, CRM and any aspect of your tech stack.
From the beginning, BetterBot has adapted to changes as we’ve learned. Early on, we built the largest proprietary Natural Language Processing (NLP) database in the multifamily industry, and we scrapped it for several reasons. To understand why it’s essential to know the difference between NLP & Guided Conversation. NLP bots guide users through human-like conversations instead of giving users a predefined set of questions to choose from, like Guided Conversation. NLP bots analyze user queries for keywords and phrases and then answer accordingly. Here’s why we opted to move towards Guided Conversation for our bot:
- Guided Conversation doesn’t break
- Less is more
- Guided Conversation is fast and effective
Guided Conversation doesn’t break.
Unlike Guided Conversation, NLP is highly inconsistent. It may be further developed in instances such as Alexa or Siri; however, in the multifamily industry, we found that using NLP meant the bot would break more times than not. One of the reasons being is that the bot must be trained for hundreds of question phrasing variations. We compiled over 80,000 notes from our bot and found we could only train 2,000 of those questions. It would become nearly impossible to train the bot for those different variants. We found that we could focus on answering those questions more simply by using Guided Conversation, and our bot would never break in the process.
Less is more
When prospects are looking for information, they want to be able to find it easily. When prospects arrive at an NLP bot, they may not know what to ask for. Additionally, most users have experience with bots breaking, so they may not know how to ask the question they want answers for. Guided Conversation allows for an easy way to answer questions most renters are looking for. BetterBot has done extensive research on what information prospects want to see, and we have adjusted our bot to meet these needs.
Guided Conversation is fast and effective.
When NLP bots break, they often will hand off the conversation to a live agent. What happens when that live agent takes more than 10 seconds to answer? The prospect is most often lost. With Guided Conversation, responses are immediate, which results in an effective conversation. BetterBot uses Guided Conversation to provide a seamless experience for prospective renters and share information quickly so that user’s attention is never lost. In addition, you can see exactly what conversations are happening and how effective they are through our reporting dashboard.
AI can be a great tool in many cases; however, we have found Guided Conversation to be a superior product after testing different technologies in the multifamily space. Some of the biggest reasons Guided Conversation is so successful is because it never breaks; it’s simple, quick, and effective. We are constantly looking at technology to see where it has advanced and what pieces we can bring to our bot. For more information on the differences in bot types, CLICK HERE.
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|Effortlessly run machine learning experiments||v||v||v|
|Supports all major machine learning frameworks||v||v||v|
|Deploy anywhere (e.g., bare metal, cloud)||v||v||v|
|Powered by Kubernetes||v||v||v|
|Share cluster within teams||v||v|